Frequently Asked Questions

How do I take clean my insulated bottle?
For the first time use, we recommend hand washing your stainless steel water bottle with a liquid dishsoap. For a more thorough cleaning, add 1 teaspoon white vinegar OR baking soda to the bottle, fill 3/4 of the way with warm water, close and gently shake. Rinse thoroughly and let your bottle air dry with the cap off. 

Can I put my insulated bottle in the refrigerator or the freezer?
No. Your insulated water bottle will stay hot all-day or cold all-day with a sufficient amount of ice. There is no need to put them in the refrigerator or freezer as this will damage the insulation in your bottle. This will also void the warranty.
What liquids can I put in my insulated bottle?
You can put water, fresh or pressed juices, coconut juice, milk, coffee, hot chocolate just about anything you want except for carbonated drinks, especially softdrinks. The carbonation inside an insulated bottle may build up pressure and may cause bodily harm when opened.
My Cap broke. Can I replace it under the Warranty?
If your cap breaks from a fall or is damaged with the usual daily wear and tear, this is NOT covered under the Warranty. However, there may be circumstances wherein your cap is faulty and may be covered under the Manufacturer’s Warranty. Please contact Customer Service if you have any questions regarding this.
Please note that the insulated bottles should NOT be carried by the handle lid. Because of the weight of the water bottle with liquid, the attachment tends to break. This is considered as an everyday wear and tear use. We suggest that you use a carrying case. We have carrying cases available for all our water bottles.
What are the insulated water bottles made from?
Hydro Flask and Fifty Fifty insulated water bottles are both made from 18/8 stainless steel. Eco Vessel bottles are made from Premium #304 Stainless Steel.
What’s the difference between 18/8 and 18/10 Stainless Steel?
These are the two most common grades of stainless steel used for food preparation and dining, also known as Type 304 (304 Grade) and are part of the 300 series. The first number,18, refers to the amount of chromium present and the second represents the amount of nickel. For example, 18/8 stainless steel is comprised of 18% chromium and 8% nickel.
304 grade stainless steel is also comprised of no more than 0.8% carbon and at least 50% iron. The chromium binds oxygen to the surface of the product to protect the iron from oxidation (rust). Nickel also enhances the corrosion resistance of stainless steel. Therefore, the higher the nickel content, the more resistant the stainless steel is to corrosion.
What are BPA/Phthalates? Are your insulated water bottles free from these?
Covenient plastic products can be harmful to your family's health.
If you are a parent of a young child or are expecting a baby, then you need to know about the dangers of “everywhere chemicals.”
Bisphenol-A (commonly known as BPA) and phthalates, which are called “everywhere chemicals” because they are so common, are used in making countless plastic products that we see and use everyday. This includes children’s items such as baby bottles, sippy cups, pacifiers and teethers.
BPA is used in hard, clear plastic, like baby bottles. Phthalates help make plastic, like pacifiers, flexible. It is believed that both BPA and phthalates can leach from plastic into food, liquid, and directly into the mouths of children while sucking on pacifiers or teethers.
Growing scientific evidence suggests BPA and phthalates may be associated with a variety of health issues, including hormonal and developmental problems. Infants and young children, who are vulnerable during early developmental years, are likely to be at potentially most risk from exposure to “everywhere chemicals” such as BPA and phthalates.
Our insulated bottles are free from BPA and Phthalates so you can be assured that nothing harmful is being leached into your liquids.
How can I contact you?
You can email us at Our contact number are (02) 654-4163 / 0922-8996239 / 0925-8983619 or just click here contact us
Where can I find your shop?
You can drop in and see us on 2/F Robinson’s Magnolia, Hemady cor. Aurora Blvd. Quezon City, Phillipines